CJP Professional Profiler
How Do You Really Work With Customers?
Every jewellery professional develops their own way of learning, building relationships, creating opportunities and helping customers make decisions.
Your Professional Profile explores the behaviours you naturally bring to everyday situations in jewellery sales, giving you a new perspective on how you work and where you could develop next.
See Youself From a Different Perspective
Great performance in jewellery sales is not built around one personality type or one way of doing things.
Your Professional Profile enables you to explore patterns across the way you approach your work. It can help you recognise behaviours that already support your performance, understand where your approach may differ from others, and identify opportunities for further professional development.
It is designed to encourage reflection, not to tell you who you are.
There Are No Right or Wrong Answers
This is not a test of jewellery knowledge, and there is no ideal profile to achieve.
You will be presented with 36 situations that a jewellery professional might encounter. For each one, simply choose the response that feels most natural to you.
Try to select what you would actually be most likely to do, rather than what you think you ought to do. The more instinctive your responses, the more useful your profile can be.
What to Expect
36 workplace scenarios
Choose the response that feels most natural in each situation.
6 workplace experiences
Rate your emotional responses to 6 different challenges
Around 20 minutes
Complete the profiler in one sitting at your own pace.
Your personalised Professional Profile
Discover what your responses reveal about your professional approach and opportunities for development.
Your Profile Is Yours
Your responses are used to create your Professional Profile. They are not a pass or fail assessment and your numerical scores are not displayed.
Certified Jewelry Professional
Build the mindset, knowledge, and practical skills to become a trusted adviser, create exceptional customer experiences, and develop a career you can be genuinely proud of.
Learning Assets
Through expert led videos, practical worksheets, individual and group activities, knowledge checks, and structured coaching support, learners build understanding, apply new skills, reinforce knowledge, and continue developing long after the course is complete.
Video Lessons
Learner Worksheets
Exercises and Activities
Knowledge Quizzes
Coaching Assets
Through structured coaching conversations, reflection exercises, and development prompts, they reinforce workplace application, encourage continuous improvement, and help transform new knowledge into lasting professional habits and improved performance.
Facilitator Guides
