Jewellery Professional Development Courses

Build the mindset, knowledge and skills behind a rewarding career

The Certified Jewelry Professional programme brings together eight courses across three tracks: Mindset, Toolset and Skillset. Explore your professional direction, clarify what you offer and develop practical approaches to customer conversations and commercial growth.

Choose a course that addresses your current priorities, or build your capability across the programme.

Every course is available for individuals and coaches, with eight hours of estimated study and 12 months of access.

Mindset

Explore what drives you, take ownership of your development and build a professional approach grounded in purpose and responsibility.

Discover Your Drive

Build purpose and ownership in your jewellery career. Explore your motivations, professional values and habits for continued development.

Toolset

Understand the value you bring to customers and organise the knowledge, resources and preparation that support effective selling.

Define Your Proposition

Clarify what makes your offer relevant. Connect your products, brand and service to the needs and priorities of jewellery customers.

Prepare the Path

Turn preparation into purposeful action. Organise your time, resources and sales opportunities so you can approach customers with greater focus.

Skillset

Develop the skills to build relationships, create opportunities, guide purchase decisions and grow through thoughtful customer service.

Develop Your Skills

Strengthen the interpersonal skills behind effective customer conversations. Practise listening, questioning and communicating with clarity and confidence.

Acquire Customers

Create opportunities through purposeful connections. Build relevant networks, qualify prospective customers and support them through their buying journey.

Make the Pitch

Present jewellery offers with relevance and confidence. Connect your recommendation to the customer’s priorities and build a persuasive case for its value.

Close the Deal

Help customers move towards a confident purchase decision. Explore concerns, build agreement and guide the conversation towards a clear next step.

Grow Your Business

Develop the relationships that support continued growth. Explore customer lifetime value, strategic accounts, advocacy, leadership and the use of customer insight.

Choose Your Learning Format

For Individuals

Develop your capability at your own pace. Each course combines short learning videos, quizzes and individual activities to help you apply the ideas in your work.

US$99 per course

For Coaches

Help your team develop through structured learning and discussion. Access the same learner curriculum, plus group activities, facilitation guides, coaching guides and downloadable PowerPoint presentations.

You can use the materials with your team. Each learner must have their own account to receive a certificate.

US$149 per course

Bundle Discounts are Available

At a Glance

Full program: Eight courses across three tracks

Structure: Six units per course

Estimated study time: Eight hours per course

Access period: 12 months

Learning platform: Online through CJP Institute

Certificate of Completion

Receive the CJP Institute Certificate of Completion for each course when you complete all course content and achieve 100% on the quiz.